Shipping policy
COVID 19 update 

• Please note that all posted products will be via Australia Post, who can deliver direct to your door. They have put extra measures in place to support hygienic delivery at this time.  
• The free local home delivery will mean leaving your products in a safe place - as instructed by you. Please note where you would like the products left, in the 'note to seller' comments section as part of your order. We will inform you when the delivery will occur.
• We have also put additional hygiene measures in place as part of the packing and delivery of orders. 

All shipping is within Australia only.
Shipping costs are:

• $10 flat fee for regular post orders up to $100
• Free regular post for retail orders over $100
• $15 flat fee for express post orders
• Free home delivery to postcodes 7248, 7249, 7250 & 7258 only

When you place your Kunzea Tasmania order online, you will be sent an email confirming that we have received your order. When your order is dispatched, we will send you another email letting you know that it's on it's way. We will include tracking information in this email and request Australia post tracking updates for you. 
Orders will be shipped to Australian addresses only. Each order may be sent to only one delivery address. Please ensure the address is correct.
Once your order is being carried by Australia Post, we have no control over it. 
Your order will be shipped within 1-2 business days after you place the order. Whenever we can, we will ship the following business day if the order is received by 4pm. 
Standard retail orders will be charged at the rates above and delivered by Australia Post. Please contact us about bulk order delivery before placing your order.
You can expect that regular postage will arrive within 2-10 business days after dispatch - depending on where it's going! Express post should arrive within 1-2 business days after dispatch.